Terms of use

About us

This website is run by Rejuvenate Face Ltd, a company registered in England and Wales, company number 12362241, registered office Suite 5, The Willows, Ransom Wood Business Park, Southwell Road West, Rainworth, Mansfield, Nottinghamshire, NG21 0HJ. The clinic is at 2 Red Deer Field, Sutton-in-Ashfield, Nottinghamshire, NG17 3NX. Contact: info@rejuvenateface.co.uk or 07798 765623.

Information on this website

The information on this website is general information about our treatments. It is not medical advice and does not replace a consultation. Whether a treatment is suitable for you is decided only after a face-to-face consultation. Results vary from person to person.

We aim to keep the information accurate and up to date, but treatments, availability and prices can change. The price and plan that apply to you are the ones confirmed in writing at your consultation.

Booking and cancellations

The consultation and skin assessment fee is paid when you book and holds your appointment. If you cancel or move your appointment at least 48 hours before, we refund the fee in full or move it to your new date. If you cancel with less than 48 hours' notice or do not attend, the fee is not refunded. If you booked by phone, email or online, you can also cancel within 14 days of the day you booked and receive a full refund, as long as your consultation has not yet taken place.

Insurance and complaints

We are fully insured for the treatments we offer. If you have a complaint, please tell us first by phone or email. We are members of the Cosmetic Redress Scheme, an independent complaints service approved by the Government. If we cannot resolve your complaint, you can ask the scheme to review it at cosmeticredress.co.uk or on 0345 362 3123. There is no charge to you.

Using the website

You may view and print pages for your own use. You may not copy our text, photographs or design for commercial use without our written permission. Do not try to interfere with the website or gain access to parts of it that are not public.

Links to other websites

Links to other websites are for information. We are not responsible for their content.

Our liability

We are not responsible for decisions you make based only on the general information on this website without a consultation. Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow us to limit. These terms do not affect your statutory rights.

Changes and law

We may update these terms. The date at the top shows the latest version. These terms are governed by the law of England and Wales.

See also our privacy policy and cookie policy.